Why is WhatsApp ramping up security? Exploring as over 67 lakh 'bad' Indian accounts banned in January

WhatsApp revealed that it banned over 67 lakh 'bad' accounts in India throughout January, marking a significant increase in its proactive measures against misuse of the platform.

Published on Mar 04, 2024  |  01:03 PM IST |  36.2K
(Image Courtesy: Wikimedia commons)
Image Courtesy: Wikimedia commons
Key Highlight
  • WhatsApp's proactive security measures led to banning over 67 lakh 'bad' Indian accounts in January
  • WhatsApp emphasizes commitment to user safety and compliance with IT Rules 2021

In an effort to improve user safety and comply with India's new IT Rules 2021, WhatsApp, owned by Meta, has increased its efforts to crack down on malicious accounts as per NEWS 18. The messaging giant revealed that it banned over 67 lakh 'bad' accounts in India in January, representing a significant increase in its proactive measures against platform misuse. 

Record complaint reports and actioned records 

WhatsApp's latest move shows its commitment to following the regulatory framework established by the Indian government. According to the company's monthly compliance report, 67,28,000 accounts were banned from January 1 to 31. Impressively, more than 1.35 million of these accounts were identified and suspended proactively, even before user reports were received.  

Despite being the preferred messaging platform for over 500 million Indians, WhatsApp received an unprecedented 14,828 complaint reports in January alone. These reports resulted in 10 "accounts actioned" - a term that refers to WhatsApp's corrective actions in response to user complaints. These actions usually involve either banning an account or restoring a previously banned one.  

Empowering Indian social media users 

In response to growing concerns about digital content, the Central government established the Grievance Appellate Committee (GAC) to address user grievances about social media platforms.  

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This newly formed panel represents a proactive step toward strengthening the country's digital laws and regulating big tech companies. The GAC will provide a forum for users to appeal decisions made by social media platforms, resulting in greater transparency and accountability.  

WhatsApp's commitment to safety 

WhatsApp remains steadfast in its mission to combat abuse and ensure user safety. To manage its security efforts, the company employs a multidisciplinary team that includes engineers, data scientists, analysts, researchers, and legal experts. In addition, WhatsApp has strong safety features and controls in place to prevent platform misuse.  

In a statement, WhatsApp reaffirmed its position as an industry leader in end-to-end encrypted messaging services, emphasizing its proactive approach to abuse prevention. The recent crackdown on 'bad' accounts reflects the company's ongoing efforts to protect user interests and adhere to regulatory standards.  

This latest initiative follows WhatsApp's December ban on over 69 lakh malicious accounts in India, indicating a continued commitment to strengthening security measures. As digital platforms continue to play an important role in daily communication, WhatsApp's proactive approach to ensuring user safety establishes a model for responsible platform governance.  

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Know more about WhatsApp's security measures:

Why did WhatsApp ban over 67 lakh accounts in India in January?
WhatsApp implemented proactive security measures to comply with the new IT Rules 2021 and to maintain user safety by identifying and banning 'bad' accounts.

How many accounts were suspended preemptively by WhatsApp?
A remarkable 1.35 million accounts were suspended before any user reports were received, showcasing WhatsApp's commitment to preemptive action against misuse.

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About The Author

Sakina is a seeker of truth and uncovers hidden perspectives, ensuring her readers are not just informed but

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